Building your Command Centre
Arranging the widgets on your Today page, what each panel counts, and the ten widgets that are declared and cannot be added because nothing computes them.
Updated
Today is your Command Centre: a grid of widgets you arrange yourself, over what your organisation has actually recorded. It is also where you land after joining.
Every widget names the records it reads. A widget that has nothing behind it is not shown as an empty panel; it is listed separately as not built, with the reason.
That list is the most useful thing on the page to understand. Ten widgets are declared and refused, and the refusal is the same in every case: no amount of customer or operator action produces a fact that nothing computes.
BEFORE YOU START
- Active membership of the organisation. No permission verb is needed to reach Today.
- Nothing else. Your layout is yours and does not affect anybody else's.
STEPS
- Open Today, or go to /app/today for your organisation.
- Read the headline and the "Needs attention" band. It shows at most three suggestions, each saying what it is based on and where to go.
- Open the widget library and browse by category.
- Add the widgets you want, and set each one's size.
- Rearrange them until the page suits how you work.
- Read the unavailable widgets section at the bottom, which names what cannot be added and why.
WHAT YOU SHOULD SEE
Your own arrangement, kept between visits, over panels for publishing today, approvals, failures, connections, engagement, measurement, generation activity and revenue.
WHAT THIS WILL NOT DO
- It will not add a widget that is not built. "That widget cannot be added yet." is the server refusing, and the library says "Nothing in your settings can turn this on - it has to be built first."
- It will not show a trend radar. A signal library exists and nothing ingests or scores it over time, so there is no series a trend could be read from.
- It will not show competitor movement. That would need a competitor list and a permitted source for each network, and there is no competitor model and nothing collects a competitor's posts.
- It will not predict at-risk publishing. Failures are reported after the fact; there is no risk model, no scoring job and no code path that marks a scheduled job at risk.
- It will not rank your best-performing creative, report performance by location, count team workload, or produce a brand health score. Each is declared and each says what is missing.
- It will not exist on your phone. There is no mobile Today screen; the mobile app opens on the triage overview instead.
WORTH KNOWING
The failed-renders widget is a good example of why absence is stated rather than shown as zero. A failed render cannot be recorded without an engine call, no video engine is wired, so the widget could only ever show zero, and a zero there would read as nothing broke rather than nothing was tried. The library points you at the render-attempts widget, which reports that truthfully.
IF IT DOES NOT WORK
- "Not built yet" on a widget is its state, not a temporary error.
- "This can be resolved from your settings." on a widget means the opposite: something you or an administrator can fix.
- A suggestion in the attention band always says what it is based on. If it says a connection needs attention, the connectors page is where that is fixed.
- "Nothing is due soon" on the tasks widget will be true for most accounts, because due dates cannot be set from the product.
COMMON QUESTIONS
Why show widgets I cannot use?
Because naming the gap is more useful than hiding it. Each entry says exactly what would have to exist, which is also what tells you it is not a setting you have missed.
Does my layout affect my colleagues?
No. Each person arranges their own.
RELATED GUIDES
- Planning the week with the Social Operator
How the Social Operator gathers evidence from your own recorded activity, proposes at most six things to do this week, and why it never acts on its own.
- Reading your reporting
What the workspace report totals, why a figure can say "Not reported" instead of zero, and the two ways a figure reaches it.
- Understanding credits
What credits are spent on, what they are never spent on, how a reservation is settled or released, and exactly what happens when the balance runs out.